In any relationship, effective communication is crucial for fostering a healthy and lasting bond.
However, certain negative patterns can undermine this vital aspect, leading to conflict and dissatisfaction. Renowned relationship experts Dr. John and Dr. Julie Gottman have identified four destructive communication behaviors, referred to as the “Four Horsemen of the Apocalypse“:
Recognizing and addressing these destructive patterns is essential for healthier communication and relationship growth.
Here are some strategies to mitigate the impact of the Four Horsemen:
Practice gentle startup: Begin conversations with a softer, non-blaming approach, focusing on specific issues rather than attacking your partner’s character.
Example:
You come home after a long day, and the house is a bit of a mess. Instead of addressing the specific issue, criticism might sound something like this:
“You never clean up after yourself! Can’t you see how messy this place is? You’re so lazy!”
Instead, let’s take a gentler approach:
“Hey, I noticed the house is a bit messy. Could we work together to tidy up? It would really make a difference and create a more relaxing space for both of us.”
See the difference? By focusing on the specific issue without attacking your partner’s character, we can avoid the landmine of criticism and work towards a solution together.
Build a culture of appreciation: Counter contempt by fostering a positive and respectful environment. Express gratitude, admiration, and affection towards your partner regularly.
Example:
Let’s say you and your partner are discussing a disagreement about finances. Contempt might make an appearance like this:
“You’re so irresponsible with money. I can’t believe I have to deal with your constant overspending. You’re like a child.”Contempt has a way of belittling and demeaning our partners.
Instead, approach it with empathy and understanding:
“I understand that we have different approaches to finances, and it’s causing some tension. Let’s find a way to work together and come up with a budget that suits both of our needs.”
By acknowledging the differences and seeking a collaborative solution, we create an environment that fosters respect and teamwork.
Take responsibility: Instead of becoming defensive, try to listen openly to your partner’s concerns and take responsibility for your part in conflicts. Avoid shifting blame and be accountable for your actions.
Example:
Imagine you and your partner are discussing a disagreement about spending too much time on social media. Defensiveness might sound like this:
Partner: “I’ve noticed that you’ve been spending a lot of time on your phone lately, and it’s making me feel neglected.
“Defensive response: “Well, maybe I wouldn’t be on my phone so much if you didn’t nag me all the time. You’re the same way — you’re always on your phone!”
Instead, let’s aim for a more constructive approach:
Partner: “I’ve noticed that you’ve been spending a lot of time on your phone lately, and it’s making me feel neglected.”Non-defensive response: “I hear your concerns, and I apologize if it feels like I’ve been prioritizing my phone over our time together. Let’s find a way to balance our screen time and ensure we have quality moments.”
Take breaks, not walls: When conflicts become overwhelming, it’s essential to take short breaks to calm down and gather your thoughts. Communicate this need to your partner so they don’t feel ignored or abandoned.
Example:
Imagine you and your partner are engaged in a heated discussion about a breach of trust. Stonewalling might manifest like this:
Partner: “I can’t believe you lied to me again! How can I trust anything you say? You always let me down!”
Stonewalling response: *Suddenly becomes completely silent, clenches fists, and withdraws emotionally from the conversation, refusing to engage further.*The emotional barricade is up, and it’s amplifying the frustration and resentment within the argument.
Instead, try instating a break:
Partner: “I can’t believe you lied to me again! How can I trust anything you say? You always let me down!”
Non-stonewalling response: “I understand that my actions have caused you pain and mistrust. Right now, I’m feeling overwhelmed and need a moment to collect my thoughts and calm down. I want us to have an open and honest conversation, so let’s take a short break to gather ourselves and reconvene when we’re both ready to communicate effectively.”
🎧 Recommended listening: Brené Brown with Drs. John and Julie Gottman on What Makes Love Last.
We all know individuals who go above and beyond in the workplace, making a significant impact and inspiring others with their outstanding achievements. Now is the time to recognize and celebrate these exceptional professionals.
We are thrilled to announce that nominations for The ASAP Awards at APC are open!
The ASAP Awards are recognition programs that aim to honor administrative professionals who have made significant contributions to their organizations.
The two awards are: The ASAP Impact Award and The ASAP DEIB Award.
The winner of each award will be honored at our highly anticipated Administrative Professionals Conference (APC) in Las Vegas, NV from October 22-25.
This includes a free pass to APC 2023, 3 nights of hotel accommodations and coach round-trip airfare!
At this event, the recipients will be called up onstage to accept their award and receive well-deserved recognition amongst their peers.
❗ Nomination Deadline: August 15th, 2023.
Are you ready to take the plunge into a chilly adventure that’s all the rage? We’re talking about cold-plunging.
While research on this topic is ongoing, some scientific findings suggest the following benefits of cold plunging:
Are employee engagement surveys the be-all and end-all to understanding employee sentiment? 🤔
Though surveys can be a good first step to assess the state of the organization, they need to be supplemented with rich, real-time people analytics in order to be meaningful, trustworthy, and actionable.
Let’s take a look at the challenges with traditional engagement surveys and how rich people analytics can help fill in the gaps. 📈
National Intern Day is just around the corner on July 27th!
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